Declining a Document

Open the document information and click the "Decline" button to decline a document.

Any document awaiting your signature can be declined if you do not wish to sign it.

  • From your To sign tab, hover over the document and click the encircled i in the upper-right
  • In the document information, click the Decline button
  • (optional) Add reason for declining to sign
  • Click Decline to confirm

 

You can also decline a document from the document viewer:

  • From your To sign tab, click the document you wish to decline
  • Click the three vertical dots to the right of the document name to open document options
  • Click Decline
  • (optional) Add reason for declining to sign
  • Click Decline to confirm