What is the ID app and how does it work?

The ID app enables you to check and record the identity data of signing customers or colleagues independently during personal contact.

The ID app is a solution developed by Swisscom (Switzerland) AG which guides the ID officer through the identification process in just a few minutes:

  1. The ID officer uses the app to capture the ID document, a photo and the mobile phone number of the customer or employee to be identified.

2. Swisscom verifies the data and sends a confirmation request to the registered number.

3. The person to be identified confirms on his or her mobile phone and accepts the GTC – done. The app works in all European countries.