If your admin activates signature reminders for your company, everyone who hasn't signed gets a reminder e-mail. It's up to your admin to decide how often reminders are sent. Alternatively, you can send reminders individually for each document.
There are 2 types of signature reminders:
- Automatic for all documents set by your admin
- Manual for each document you can send yourself
Automatic reminders for companies
Available in the following plans: Team, Pro, Scale, Business and Enterprise.
Your admin needs to activate signature reminders so we can send these automatically to everyone with a pending signature. Admins can choose how often:
- Every 3 days
- Weekly
- Every 2 weeks
Tip! The timer goes off the day the signature initiation is sent. Weekends count too.
Example: Let's assume that your admin has activated weekly signature reminders. If you, for example, send your signature invitation on Monday the 1st, here is how reminders are sent:
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1st reminder is sent on Monday the 8th
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2nd reminder is sent on Monday the 15th
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3rd reminder is sent on Monday the 22nd, and so on.
Questions or need a hand? Get in touch with your company's admin.
Manual reminders per document
Whether you are a business customer or not, you can send a reminder to anyone who hasn't signed. Here's how it works.
- Open the document you sent someone to sign
- Go to 3 dots at the top right and select Send reminder
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- A reminder e-mail is sent to everyone who still needs to sign
Here is what the reminder e-mail looks like:
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